About Us

Discover our journey. Meet the forces behind, committed to innovation, and explore how Macaws Infotech
evolved from humble beginnings to a technology leader.

The Macaws Story

A heritage of evolving innovation guiding the pursuit of technology excellence.

In 1998, when the digital world was at its dawn, Macaws Infotech emerged in Kolkata - the heart of Eastern India. Founded on the principles of security and innovation, Macaws set out with a single mission: to protect the growing digital landscapes of their clients.

Over the next two decades, Macaws became the silent guardians of over 200 esteemed organizations, safeguarding their data, intellectual property, and reputations. Macaws earned recognition for its unwavering commitment to excellence. Recognizing the importance of staying relevant, Macaws has made reinvention a core principle. By embracing cutting-edge technologies and adapting to modern challenges, Macaws ensures its solutions are as dynamic as the threats they counter. This forward-thinking approach has cemented Macaws Infotech’s position as a trailblazer in the technology domain, leading the way into a secure and innovative future.

Today, Macaws Infotech stands tall as a leader in the technology domain, not just offering protection but empowering clients globally to face the future with confidence.

Guiding Principles

Our guiding principles include a clear mission, a forward-looking vision, and values that shape our organizational identity.

Our Mission

We aim to offer exceptional services to our valued clients, ensuring their total satisfaction and success in reaching their objectives.

Our Vision

Our mission is to empower small, medium, and enterprise businesses in reaching new milestones and extending their global market presence.

Our Values

Delivering impactful technology solutions through integrity, innovation with a dedication to quality and success.

Founder’s Note

In Pursuit of Excellence

Reflecting on Macaws Infotech’s journey, I am struck by how closely our growth parallels India’s ascent as a global technology leader. Our relentless pursuit of innovation and technical excellence has allowed us to contribute to this national transformation.
Each technological milestone we achieve is a testament to our commitment to not just meeting but exceeding expectations. Our deepest appreciation goes to our clients and partners, whose support and collaboration have been integral to our success.
As we continue to forge ahead, we remain dedicated to driving progress and contributing to India’s thriving tech landscape.

Manasi Saha

Founder
Macaws Infotech

The Team

Behind every great company is a great team

Discover the teams at Macaws Infotech who are committed to
pushing boundaries and achieving excellence.

Solution Consulting Team

  • Personalized Consultations: Collaborating with clients to grasp their unique requirements and preferences.
  • Comprehensive Security Assessments: Conducting an in-depth evaluation of all security practices to guarantee extensive protection.
  • Security Architecture Design: Developing secure IT infrastructures that meet your operational requirements.
  • Tailored Cybersecurity Frameworks: Creating security protocols designed specifically for your business needs.
  • Business Continuity Strategies: Ensuring operational continuity during and following security incidents.

Pre-Sales Team

  • Technical Presentations: Engaging clients with informative and persuasive presentations.
  • Competitive Analysis: Delivering insights on how our solutions stack up against competitors.
  • Demo Coordination: Organizing live demonstrations to highlight product features.
  • Cost-Benefit Analysis: Assisting clients in understanding the value of their technology investments.
  • Post-Sales Support Planning: Preparing clients for effective implementation and ongoing support.

Post-Sales Team

  • Implementation Support: Guiding clients through the deployment process.
  • Ongoing Assistance: Offering continuous support to address any challenges.
  • Product Training: Providing resources to enhance user proficiency.
  • Feedback Collection: Soliciting client input to enhance our services.
  • Renewal Assistance: Facilitating discussions for service renewals.

Customer Support Team

  • 24/7 Support: Offering round-the-clock assistance for urgent issues.
  • Expert Guidance: Knowledgeable professionals available to assist clients.
  • Issue Resolution: Fast-tracking critical support cases.
  • User Training: Educating clients on product functionalities.
  • Performance Monitoring: Tracking service quality for continuous improvement.